With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. Please use the translation button on the right hand side if English is not your first language. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
For an exact location of where we are, here is the location via what3words
Visit us on Facebook
Winter Support and Advice
Please click on this LINK for support for this winter
We are a Veteran Friendly Accredited GP Practice
Engage (Online) Consult
This is an online tool that allows you to input your symptoms; along the way you will be given suggestions that may be the answer you are after.
Our Engage Consult Opening Hours are:
Monday to Friday 8:00am - 4:00pm
If you send us a request within our Engage Consult Opening Hours you will hear back from us the same working day.
If you send your request outside of these hours, you will hear back from us the next
working day Monday to Friday. This service will not be available on bank holidays.
If you are still requiring information then a report of your communication is sent to the Clinician for action and this will result in some/one of the following:
- Receive a call to discuss further
- Refer to a specialist
- Prescribe medication
After you have looked at the 'How to' guides below, click on the blue box above to register/start
Engage Consult - Patient Guide No 1 How to sign up for Online Consultations with your GP Practice
Engage Consult - Patient Guide No 2 How to send a message to your GP Practice using Engage Consult
Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes
Engage should not be used for any symptom or concern that the patient views as an
emergency, including a worsening infection.
NHS App: Book appointments, Access medical records
HOW TO REGISTER FOR THE NHS APP: CLICK HERE
The NHS App allows you to access a range of NHS services. You can download the NHS App on your phone or tablet. You can also access the same services in a web browser by logging in through the NHS website.
You must be aged 13 or over to use the NHS App.
You need to prove who you are to get full access to the NHS App. With full access you can:
- order repeat prescriptions and nominate a pharmacy where you would like to collect them
- book and manage appointments
- view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
- book and manage coronavirus (COVID-19) vaccinations
- get your NHS COVID Pass (there are also other ways to get your COVID Pass)
- register your organ donation decision
- choose how the NHS uses your data
- view your NHS number (find out what your NHS number is)
- use NHS 111 online to answer questions and get instant advice or medical help near you
You or someone you care for may benefit from using the NHS Electronic Repeat Dispensing service if you use the same medicines regularly. This service saves you time, it means you don’t need to request or collect your prescription from your GP practice every time you need a further supply. Your GP will ensure you are suitable for the service and produce a batch of prescriptions that can last up to 12 months. Please click HERE for more information.
Alternative Methods to Access Medical Advice:
Online Patient Access
This is available to all our adult patients and will allow you to book daytime appointments with our in house GP’s and our other clinicians.
This system will also allow you to:
- Order your repeat prescriptions
- View your test results
Registration to this system is done via our Reception team. Please come into the practice with some ID and address confirmation. This request for ID is an NHS condition of use and therefore is not something we can issue without. The staff member will check your ID against the application form and hand the documents straight back.
Online Patient Access - Adult (16 years+)
Online Patient Access - Child (0-11 years)
This is a Practice based service that allows you to see a GP or Nurse face to face in the evening or weekend.
This service is offered in several local GP Practices and you will be offered an appointment for that day at the Practice on duty. They will have access to your medical records so there is continuity of care.
This appointment must be booked via our Reception team
Victoria Primary Care Network (PCN)
This is a link to the Facebook page for our local PCN who hold some of the NHS care contracts for our patients.
PCN Facebook Page
Please seek help if you feel this is appropriate for you or someone you know. The support is there for you to access and someone is always willing to listen.
Please access this website for further information: 24 hour domestic abuse national helpline
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
The Better Health campaign encourages adults to introduce changes that will help them work towards a healthier weight, with a suite of free tools and apps supporting people to eat better, drink less alcohol and get active.
This includes a new app for the free 12-week NHS Weight Loss Plan, helping people make healthier food choices and learn skills to prevent weight gain. Better Health NHS
CQC Inspection January 2017
We would like to confirm our latest inspection report has now been published and we have been given a GOOD rating in all accountable areas of care and management. Please read the full report in: Further Information: Care Quality Commission.
We now have a bookcase in the Manor Park Surgery waiting room where you can buy a book for £1
Book donations would be appreciated to keep this resource going. Many thanks.
(Site updated 22/02/2024)